COVID-19 FAQs

The Source Snowboards and Skateboards is open for business with strict safety measures in place to prevent the spread of COVID-19. We are following the advice and guidance of local health authorities to ensure we are providing a safe environment to our valued customers and staff.

  • The number of people permitted inside the stores is limited to 5 at a time.

  • We ask that you shop with a purpose and limit shopping in groups.

  • Social distancing guidelines are posted on the floor and walls outside and inside stores.

  • Lineup areas have two-meter markers on the floor.

  • Staff are required to wear face masks to protect the well being of all customers and staff. 

  • Hand sanitizer stations are set up for customers and staff to use.

  • As of August 1, 2020 it is a bylaw and requirement to wear a face covering in all indoor public spaces. "It hasn’t been proven that masks protect the person wearing it, but it can help protect the people around you." If you are unable to wear a mask our online store staff are more than happy to help you through our online store at www.sourceboards.com
  • The safety and protection of ALL of our customers and staff is our number 1 priority, if you are unable to, or refuse to wear a mask indoors please do not come inside our stores, our online staff would be more than happy to give you a hand with shopping online.

  • Staff are continually informed and will practice everyday preventive measures including frequent hand washing.

  • Common areas including doors, staircases, cash desks, and skate counters are regularly disinfected.

  • Fitting rooms are closed, and seating areas are currently unavailable, unless customers are being assisted by a Source employee. This is so we can take proper cleaning measures.

  • Cleaning processes are enhanced for the entire store. There are currently restrictions on the type of clothing and product customers are permitted to try on.

  • Returns are discouraged but allowed. We will be quarantining any items that have been returned and or tried on for 72 hours.

 

11th Ave Hours
Monday - Wednesday 11:00am - 5:00pm, Thursday - Friday 11:00am - 6:00pm

Saturday - Sunday: 11:00am - 5:00pm 

Shawnessy and Edmonton Hours
Monday - Wednesday 11:00am - 5:00pm, Thursday - Friday 11:00am - 6:00pm

Saturday - Sunday: 11:00am - 5:00pm 

Online Store Hours
Monday - Friday: 9:00am - 5:00pm, Saturday - Sunday: Closed

Our knowledgeable and dedicated staff at sourceboards.com are here to fuel your passion for the outdoors, and to assist you with everything you need.We offer free shipping on all domestic orders over $100 and contact free store curb-side pick up on all orders, free of charge.

As we are closely monitoring the ever changing nature of COVID-19 we will provide updates as they become available.

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