Shop Early This Holiday Season!
During the current climate of increased online sales and social distance delivery we recommend shopping early this year for the holidays to ensure you receive your packages in time for Christmas.
Our small, dedicated Ecommerce Team at Sourceboards.com is doing everything we can to get all orders are processed and shipped right away so our customers can get their orders quickly. If you have any questions about delivery times please send an email to firstname.lastname@example.org or come onto our Livechat/Ticketing service and we would be more than happy to assist you.
Once we ship the orders out Canada Post and Fed Ex are seeing delays with Christmas volume of deliveries happening since March. This is expected to continue increasing, and expecting to double around Black Friday until Christmas. Below is a timeline we recommend to ensure you receive your packages in time for Christmas.
The best, most efficient option: In Store Pickup. 1-5 business days.
We will be providing the In Store Pickup option right up to Christmas Eve from the online store. If your item(s) are coming from a Calgary location it will be at our Calgary Locations the next day for pickup. We currently go to our Edmonton location once a week on Thursdays so if the item(s) are coming from/going to Edmonton for Pickup they will be ready on Thursday or Friday each week.
Shipping Alberta: 2-5 business days.
Currently we find some orders are being delivered within Calgary or Edmontonin 1-2 days from the day your order ships. Small towns are seeing up to 5 days. from the day your order ships. THIS WILL CHANGE AS THE SEASON GETS BUSIER. We are expecting the delivery times to double beginning Black Friday so please plan accordingly.
Shipping Outside Alberta: 2-15 business days.
Depending on your location, Canada Post is delivering packages in 2-15 business days outside of Alberta from the day your order ships. This is dependent on location. If you are in a major city it will be quicker, remote locations take more time. We are expecting the delivery times to double beginning Black Friday so please plan accordingly.
Shipping Outside Canada: 3-15 business days.
Depending on your location, FedEx is delivering packages in 3-15 business days from the day your order ships. These packages always have the opportunity to be held at customs and incur duties/taxes. This is out of our control so it can be difficult to determine delivery times through the holiday season. We are expecting the delivery times to double beginning Black Friday so please plan accordingly.
From Canada Post:
"We are experiencing delays as we put safety first. Our top priority is to do everything possible to keep our people, and the communities we serve, safe. That has meant implementing significant changes right across our operations, following the guidance of national and local public health authorities.
In the last few weeks, we have seen a significant increase in parcel volumes as Canadians stay home and shop more online. With incoming parcel volumes at Christmas levels, the safety measures we’ve implemented in our processing facilities mean it is taking longer to process. Those measures include physical distancing in facilities that were not designed for keeping people 2 metres apart. While we are delivering in record numbers for this time of year, customers should anticipate delays.
To help manage the rapid escalation in demand for parcel delivery, Canada Post is enacting a 2020 Holiday peak season plan, which includes scaling up its operations and working with major customers. It is also asking Canadians to break with tradition this year and shop earlier, which will help spread volumes out over the season and help businesses fulfill orders."
If you have any questions about delivery times please send an email to email@example.com or come onto our Livechat/Ticketing service and we would be more than happy to assist you.
Your Friends at Sourceboards